Troubleshooting
Why am I not hearing an alarm when exceeding the limit, even though I have enabled the sound output in the settings?
Make sure that the media sound on your device is not muted.
I am connected to the Wi-Fi "Pfeiffer Vacuum," but the adapter is not found in the leak detector.
Ensure that the network settings are correct. To do this, go to the search in the top right corner, access the settings, and configure the network subpoints (IP address and port) according to the data on the Wi-Fi adapter.
I am connected to the Wi-Fi "Pfeiffer Vacuum," but the adapter is not found in the leak detector.
Ensure that the network settings are correct. To do this, go to the search in the top right corner, access the settings, and configure the network subpoints (IP address and port) according to the data on the Wi-Fi adapter.
The app does not connect to the leak detector, even though bluetooth is activated and I followed the steps.
- First step is always to try and restart the app.
- If that does not work, try to restart the device.
- Unplug the bluetooth adapter and plug it back in.
- If the problem persists, try to connect the adapter to another device to see if the problem is with the adapter or the device.
- If your problem persists, please contact our support.